The Master in Customer Experience & Innovation empowers you to create impactful, human-centered designs in the product, service and experience sectors. By rethinking and redesigning the customer journey, you’ll enhance consumer interactions and drive substantial value for businesses. Through an immersive exploration of product innovation and management, service and experience design, business and growth strategy, and innovation skills. You’ll learn to create seamless, synchronized experiences across all customer touchpoints and discover your unique path in the customer experience landscape. |
These courses are intended as guidelines. Speak to your guidance counsellor to see what courses are offered at your school.
Requirements: - Bachelor degree from an accredited university*
- Official university transcripts (certified translation into English or Spanish)
- 1 page CV/Resume. See the example here.
- Personal statement
- Contact information of two relevant academic or professional references.
- English language certificate – we accept the TOEFL (minimum score of 100 but 105 recommended), the IELTS (minimum score of 7 but 7.5 recommended), Duolingo English Test (minimum score 130) or a Cambridge Advanced level. A certificate is not required if you are a native speaker, you completed an undergraduate degree in English, you have worked and lived for more than two years in an English speaking country, or if you have extensive professional experience in English. Nevertheless, should the Admissions Committee find it necessary, they may request one of the certificates mentioned above** .
- Photocopy of current passport
- Passport size picture
*Possible additional legalization and/or translation requirements might be applicable.
**The validity of all previously mentioned English language certificates for IE University's admissions process is two years from the date you took the exam. |
| Test Scores: | - Test of English as a Foreign Language (Internet Based) or International English Language Testing System (academic or immigration) or DuoLingo
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| Additional Admission Requirements: | - Letter(s) of Reference
- Resume/Curriculum Vitae
- Statement of Research Interests
Candidates are required to take either the ieGAT (IE Global Admission Test), GMAT or GRE tests. |
* We make every attempt to provide accurate information on prerequisites, programs, and tuition. However, this information is subject to change without notice and we highly recommend that you contact the school to confirm important information before applying.